R-TRIX USER AGREEMENT
LAST UPDATED: DEC. 26, 2019
IF YOU DO NOT AGREE TO THIS AGREEMENT, PLEASE DO NOT USE THE SERVICES. ‘R-TRIX’ RESERVES THE RIGHT TO MODIFY OR AMEND THIS AGREEMENT FROM TIME TO TIME WITHOUT NOTICE. YOUR CONTINUED USE OF THE SERVICES FOLLOWING THE PUBLICATION OF ANY SUCH CHANGE WILL CONSTITUTE YOUR ACCEPTANCE OF THIS AGREEMENT AS MODIFIED.
‘R-TRIX’ agrees to rent you Vehicles, and otherwise provide the services to you, subject to the terms of this Agreement. By accessing and/or using the Services, you acknowledge and agree to be bound by the terms of this Agreement and, as such, you should carefully read all of its terms and conditions prior to use of the Services. Without your acceptance of the terms and conditions, ‘R-TRIX’ shall not be able to give on Hire any bike. If you disagree to any of the terms of this agreement, please refrain from hiring the bike.
If ‘R-TRIX’ notices at any time of the relationship that the Hirer/Rider, has committed or convicted or has pending charges or allegation of commission of offences, be it traffic norms or any other offences, then ‘R-TRIX’ can terminate this agreement and decline to offer any of our services and take back possession of the vehicle at any point of time.
Rental and Use of Vehicles: (a) Use and Operation of Product (E- Vehicle). You certify and expressly agree that You are the sole renter, and will be the sole driver, of the Vehicle. You may not allow others to operate the Vehicle that You have activated.
CHANGES IN SERVICES AND PRICING:
‘R-TRIX’ is constantly updating and revising its offerings of products and services, and may discontinue or alter its products and services at any time without notice. All pricing for the products and services available via the services is subject to change. For all of R-TRIX’s prices and products, including those provided for in this Agreement, ‘R-TRIX’ reserves the right to make adjustments due to changing market conditions, errors in advertisements, of for any other reason, in its sole discretion; provided, no pricing change will be applied retroactively (unless charged in error).
You are At Least 18 Years Old: You represent and certify that You are at least 18 years old, and that You have a valid driver’s license (if required in your jurisdiction.
PROHIBITED FOR MINORS:
Operation or use of any e-vehicles by any minor is expressly prohibited. If you allow a minor to use an e-vehicle by activating it through your account, you shall be responsible for any and all misuse, consequences, claims, demands, causes of action, losses, liabilities, damages, injuries, fees, costs and expenses, penalties, attorneys’ fees, judgments, suits and/or disbursements of any kind, or nature whatsoever, whether foreseeable or unforeseeable, and whether known or unknown.
Your Use of Vehicles:
This Section applies that the certain geographic restrictions may apply with respect to Your rental and use of Vehicles can be used within the city. You agree that the Vehicles are the exclusive property of ‘R-TRIX’ e-Scooter rentals, and you may not tamper with, modify, repair, apply any form of decal or sticker to, or deface any Vehicle (or any part thereof) in any way. R-TRIX e-Scooter rentals, or its third-party contractors, monitors the location, charge and, odometer and other driving information of the Vehicle, and may collect information and data regarding your use of the Vehicle. You agree and acknowledge that Vehicles may not be available at all times Only Use Products Where Allowed: You expressly agree that You will only use the Products in areas where the Products are allowed by law, rule, regulation or ordinance. You agree that You will not use any Products in any restricted areas (such as cities that prohibit certain Products), and You assume all responsibility and liability for any operation of any Product in any restricted area, including, but not limited to, any fines or fees as a result of Your use of any of the Products in any restricted areas. ‘R-TRIX’ reserves the right to charge You up to INR 5000, in R-TRIX e-Scooter Rental R-TRIX’s sole and absolute discretion, if You use any of the Products in any restricted areas
Availability and Usage of E-vehicles:
You agree and acknowledge that E-vehicles may not be available at all times. E-vehicles require periodic charging of batteries in order to operate. You agree to use and operate E-vehicles safely and prudently. The level of charge power remaining in the E-vehicle will decrease with use of the E-vehicle (over both time and distance), and that as the level of charge power decreases, the speed and other operational capabilities of the E-vehicle may decrease (or cease in their entirety). The level of charging power in the E-vehicle at the time You initiate the rental or operation of E-vehicle is not guaranteed and will vary with each rental use. The rate of loss of charging power during the use of the E-vehicle is not guaranteed and will vary based on the E-vehicle, road conditions, weather conditions and/or other factors. It is Your responsibility to check the level of charge power in the E-vehicle and to ensure that it is adequate for the ride before initiating operation of the E-vehicle. ‘R-TRIX’ does not guarantee the distance and/or time that You may operate any E-vehicle before it loses charging power completely. The E-vehicle may run out of charging power and cease to operate at any time during Your rental of the E-vehicle, including before reaching Your desired destination.
SUBSCRIPTION TERMINATION:
You may cancel Your Subscription at any time; provided, a cancellation will only be effective at the expiration for the then-current Initial or Renewal Term, as applicable. In such event, you will not be entitled to receive a refund for the unused portion of the remainder of the Subscription Term. In order to cancel Your Subscription please call customer service at 0422-3550466 or by sending an email to customercare@rtrix.in